[Jakarta] Driving Customer Experience In The Digital Era

6:30 pm
JustCo, AIA Central, Level 31
Driving Customer Experience

If delivering exceptional customer experience isn’t at the core of your business, you might want to rethink your strategy. Customer demands are on the rise and it can be challenging to navigate their experiences in a digital world.

Join us and our expert panel, as we discuss one of the hottest topics set in the modern and digitalized context of 2019. Listen in on tried-and-tested tactics and strategies to inspire you to take on your own CX strategy.

In partnership with JustCo. Check out their event space here.

Event details

    • Venue: JustCo, AIA Central, Level 31, Jl Jend. Sudirman Kav 48A, Jakarta 12930
    • Date: 14th August
    • Time: 6:30pm – 9:00pm


    • 6:30 PM: Registration & networking
    • 7:00 PM: Panel discussion
    • 8:30 PM: Light refreshments & networking


Agni Isa Ambara

Agni is the Head of Marketing Technology at Mirum Agency. He is a marketing technology consultant and helps brands transform their marketing with a focus on consumer experience through technology & data.

Nanda Makes

Nanda is a multifaceted professional with over 12 years of teaching, consulting and experience for blue-chip FMCGs in the fields of IT, Digital, and Marketing.

Having worked and lived in London, Milan, Jakarta, Lausanne, and Kraków, her global profile is united by the common theme of transformation programs and being an integral part of them.

Aldila Septiadi

Adila is the head of CRM & Big Data Analytics at Unilever. With over 12 years of industry experience, he brings a unique talent fusion between Sales/Marketing and Big Data Analytics in the FMCG sector.

Guy Kellaway

Guy is the Communications Director at Nestlé Indonesia. With 20 years of brand building for sustainable business growth, he is passionate about authentic, consumer-first engagement.

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