In this digital era, is your business delivering the customer experience that really matters?
Providing a seamless customer-centric experience is the new competitive advantage for businesses. While customer data is understood as a valuable asset, most data is siloed, which makes it difficult to make sense of. With the life of the modern customer being more intertwined with technology than ever, the challenge for businesses is keeping up with the rapidly changing expectations and interactions of tomorrow’s consumer.
In this morning talk, discover how you can transform your customer experience strategy with the right framework and technologies. In addition to the perspectives of Meiro’s own thought leaders, we are privileged to present the unique insights of expert professionals to share their approach on a truly customer-centric approach.
- Registration starts: 8:30 AM
- Coffee & Networking: 8:30 AM – 9:00 AM
- Panel discussion: 9:00 AM – 10:00 AM
- Coffee & Networking: 10:15 AM