Win back dissatisfied customers

Proactively prevent customer churn by offering them attractive coupons to compensate for their low satisfaction score and thus improve your NPS.

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Client’s challenges:

The challenge is to connect your satisfaction user survey with other users' behaviour and create a cross-channel campaign that would aim at retaining users with coupon offers once they indicate low satisfaction rate.

Meiro’s solutions:

Connect NPS or other survey metrics with transactional and behavior data under unified customer view. Then, activate the segment of dissatisfied customers in marketing campaigns to improve customer satisfaction, prevent churn and build stronger customer relationships.

Vertical:
E-commerce & Retail
Looking for ways to improve campaign performance, find new customers, and drive revenue?

Look no further — unleash the full potential of your customer data with Meiro.

More use cases to explore

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Abandoned basket

Don't let abandoned carts become missed opportunities – recover lost sales with personalized reminders!

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Back-in-stock notifications

Keep your customers in the loop and boost sales by notifying them when their favorite products are back in stock.

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Boost loyalty program engagement

Improve your customer engagement and loyalty by promoting your loyalty program.

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