Technical Writer - B2B Customer Infrastructure , Europe

Can you write about data pipelines in a way that makes a CTO nod and a product manager actually finish reading? Can you turn a changelog into a story? Do you live in the world of CDPs, warehouses, and event-driven architectures - and know how to explain it to people who buy them?

THE OPPORTUNITY: Write the story of the modern customer context platform

We're building the customer context layer for the agentic world. Companies are drowning in disconnected customer data. Their marketing teams can't personalize. Their product teams can't prioritize. Their AI agents can't reason. The missing piece is the same: a unified, live, governed view of every customer.

Meiro gives that context to humans and AI agents alike - capturing signals from every touchpoint, resolving identity, and delivering one customer truth to everyone and everything that needs it. We're a multi-product platform spanning data infrastructure, customer intelligence, and activation.

Your primary focus will be Meiro Pipes - our agentic data control plane - and the broader CDP / customer data infrastructure space. You need to already know this world. We're not looking for a generalist who can "pick it up."

👀 Who we are?

Meiro is a global Customer Data & Experience Platform operating across EMEA and APAC, with customers in markets including Australia, Indonesia, Saudi Arabia, and Central Europe (including the Czech Republic). We partner with category leaders in Banking & Insurance, Travel & Tourism, Retail & E-commerce, Media, Publishing, and more. 🌏 🌍

Our customers operate in complex, regulated environments where data, privacy, and measurable business impact matter. They don’t buy software to experiment - they buy it to drive revenue, efficiency, and long-term advantage. Meiro operates in an AI-native environment - from the way we write our code to the AI-powered marketing suite we deliver to our clients.

☀️What's waiting for you?

This is an individual contributor role embedded in daily collaboration with Product, Engineering, Sales, and Growth. You are the person who turns what we build into what the market reads, watches, and shares.

Product Content (50%): This is the core. You write technical blog posts, product explainers, feature announcements, comparison pages, how-to guides, and landing page copy. You turn product updates into content without waiting for a brief - you see a release and know what it needs. If you're also comfortable producing short-form video (walkthroughs, reels, demo narration), even better - but writing is the foundation.
Positioning & Messaging Support (25%): You help shape how Meiro talks about its products. You draft messaging frameworks, competitive narratives, and positioning copy that resonates with technical buyers (CDOs, CIOs, engineers) and marketing buyers. You know the difference between a feature and a story — and you always write the story.
Sales Content (25%): You create the materials that make sales effective - battle cards, case studies, one-pagers, objection handlers, email sequences. When sales walks into a call prepared, it's thanks to you.

🎯 The experience, mindset & skills you'll bring

You know data Infrastructure - for real: you understand data pipelines, CDPs, ETL, warehouses, APIs, event-driven architectures, and real-time data routing. Not from a glossary - from working in or around this space. You follow the ecosystem, you have opinions on Segment vs. RudderStack vs. building in-house, and you can write for a technical audience without faking it. This is the non-negotiable.
You write fast, clean, and independent: you can go from topic to published draft with minimal hand-holding. You write in a direct, clear voice - not corporate fluff, not academic prose. You're comfortable writing a 2,000-word technical deep dive and a 50-word feature blurb in the same afternoon.
You're AI-Native: you use AI to move at 2x speed across research, drafting, editing, and creative. You can vibe-code a landing page, generate a structured first draft in minutes, and use AI tools as part of your daily workflow. If you're still doing things manually that AI can do better, this isn't the role.
You've written for B2B tech before: You have 3+ years writing for B2B SaaS, data infrastructure, developer tools, or MarTech audiences. You have a portfolio that shows technical depth - not just marketing copy with buzzwords.
You think like a buyer: you understand how CDOs, CTOs, and data engineers evaluate technology. You map content to where the buyer is in their journey - and you know that a sharp comparison page sometimes does more than a whitepaper.
Video Is a plus, not a must: If you can also produce short demo videos, screen recordings, or reels - great. If not, that's fine. Writing comes first.
Region & language: you have experience writing for international audiences - Europe, US, Middle East, or beyond. Your English is flawless (native/near-native); additional languages are a plus.

🤝 What are we offering?

Write about the future: Customer data infrastructure and agentic AI are defining the next decade of tech. You won't be stretching the truth - you'll be explaining something the market hasn't fully grasped yet.
Own the voice: You'll shape how an entire platform talks to the market - not execute someone else's content calendar.
Although we mostly work remotely, we love getting together from time to time - for team on-sites, team lunches, or just to catch up over drink. Join a team of smart, ambitious, and kind people in the heart of Prague. We are obsessed with customer data, we celebrate our wins together, and we leave the corporate BS at the door.
Enjoy a flexible work environment with the hybrid option to use our office in Prague - Karlín
Real ownership over delivery and outcomes.
Performance-based compensation linked to results.
Exposure to enterprise customers across EMEA & APAC.
A company that values impact over optics.