Masterclass: Crafting Impactful Customer Journeys
8:00 AM GMT
August 27, 2025
Zoom
About the webinar
In a world where customers expect more than just products, it’s crucial to create experiences that truly resonate. This interactive masterclass is designed to teach you how to craft impactful customer journeys that convert.
We'll dive into the core principles of campaign orchestration and demonstrate how you can seamlessly use your data to automate and personalize your customer interactions. You’ll walk away with hands-on experience in building journeys that drive retention, loyalty, and growth. Whether you're new to campaign orchestration or looking to optimize your existing strategies, this workshop will help you unlock the full potential of your data to delight your customers and create real impact.
Who Should Attend
- Marketing teams focused on personalization and customer engagement
- CRM professionals looking to improve campaign orchestration
- Data-driven marketers who want to create smarter customer journeys
- Anyone eager to learn how to activate their customer data for better results
Key Takeaways
- Learn how to orchestrate personalized customer journeys that drive measurable outcomes
- Get hands-on experience with creating data-driven campaigns
- Discover actionable tips for automating and optimizing your marketing workflows
- Walk away with practical insights to delight your customers and increase conversions
Speakers
Solution Consultant, Meiro
With over 15 years of experience in systems for personalized client communication, Karel is dedicated to helping businesses implement scalable, tailored communication strategies. His expertise lies in enhancing customer experiences and building strong brand identities through intelligent and engaging interactions. Karel believes that personalized communication goes beyond driving sales and customer satisfaction—it’s about fostering authentic relationships between customers and brands. As a strategic tool for the future, it has the potential to significantly influence customer loyalty and drive business success.
Product Manager, Meiro
With extensive experience in product management and data-driven marketing, Jiri Hejl specializes in building innovative solutions that empower businesses to create personalized, impactful customer journeys. His expertise includes leading product development and optimizing strategies that align customer data with business objectives. Jiri is passionate about using technology to transform customer experiences, focusing on driving long-term engagement and business growth. He believes in the power of data to shape meaningful relationships between brands and their audiences, making every interaction count.