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Composable, APPs-Ready CDP

Customer Data Platform (CDP) for Australia 🇦🇺

Your data hosted on your servers — Meiro is a real-time, composable CDP that deploys locally in Australia on your cloud of choice or on-premise, ensuring full data residency and compliance with the Australian Privacy Principles (APPs).

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    Hosted in any of Australian data centers

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    On-premise deployments available

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    Self-hosted / VPC deployments

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    Complies with APPs

Tried & trusted by clients worldwide
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Deliver Personalised Experiences Across Australian Engagement Channels

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SMS


With near-universal reach via Telstra, Optus, and Vodafone Australia, SMS remains the most reliable direct channel.

  • Trigger purchase reminders and loyalty offers

  • Deliver onboarding and service notifications

  • Use SMS as a supporting touchpoint in omnichannel journeys

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Social & Paid Media


Meta (Facebook & Instagram), Google/YouTube, TikTok dominate paid reach in Australia.

  • Improve targeting and attribution with conversion API

  • Power look-alike campaigns based on loyal customer profiles

  • Export cookie/email-based custom audiences to ad platforms

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Live Chat


Web chat is a primary service and sales channel across Australian banking, telco, retail and utilities websites and apps.

  • Trigger real-time journeys from chat events (intent detected, CSAT/NPS, abandonment) and re-engage via email/SMS/ads

  • Seamlessly hand off to human agents in your stack (e.g., Intercom, Zendesk, Genesys, LivePerson) with full CDP context

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Email


Email remains a cornerstone of digital communication in Australia across all industries.

  • Deliver welcome series and personalized onboarding journeys

  • Build post-purchase nurturing flows that cross-sell or upsell

  • Extend loyalty program engagement with targeted newsletters

Most Frequently Used Out-Of-The-Box Models & Audiences

RFM Segmentation

Identify your most loyal, high-value customers and tailor VIP experiences or premium offers.

Customer Lifetime Value

Predict long-term revenue potential of each customer and allocate marketing budgets more effectively.

Churn Score

Spot at-risk customers before they leave, and trigger proactive retention journeys.

Win-Back Campaigns

Target lapsed customers with context-aware offers that maximize the chance of returning.

Dormant Customer Reactivation

Detect inactive customers and re-engage them with personalized offers.

Engagement Score

Measure activity across channels to identify your most active customers and nurture them further.

How Meiro Fits in Your Architecture

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Real-Time Activation


Trigger journeys to WhatsApp, SMS, and email in real-time. Sync privacy-safe audiences to social ads and display platforms.

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AI-Ready


AI is only as smart as the data you feed it. Meiro CDP fixes your data foundations so every AI-generated insight, decision, and campaign drive real business value.

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Compliance with APPs


Deploy in AU regions or on-premises with zero vendor data access. Your data stays in within Australia, in your private infrastructure, meeting the strictest data sovereignty requirements.

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Composable Architecture


Integrates with Unifonic, Infobip, CEQUENS, CRMs, data warehouses (BigQuery/Snowflake), analytics, marketing, and advertising platforms.

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APPs Compliance & Data Protection

Flexible, AI-driven Customer Data Platform designed for enterprise-grade security, transparency, and control.

Mandates of Australian Privacy Law


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Data Security

Protect personal information with technical & organisational controls, including during transfers; meet OAIC OPC breach requirements.

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Data Residency

Store and process data in AU where required and govern cross-border disclosures.

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Lawful Processing & Consent

Process on a lawful basis; give clear notices; capture and honour consent/preferences with auditable records.

How Meiro Complies with APPs


Deploy in AU cloud (AWS/Azure/GCP/Digital Ocean) or on-prem

Data stays in your tenancy; region-pinned processing

Aligned with OAIC & NZ OPC guidance

Audit trails + consent logs

Cross-border controls (APP 8 / IPP 12)

DSAR automation (access, correction, deletion)

No vendor data access: your data stays in your infrastructure

Cloud & Infrastructure Options in Australia

Data sovereignty and secure hosting are key for APPs compliance. Deploy Meiro in your VPC (GCP/AWS/Azure), on OCI, or in local data centres — including on-premise with zero vendor access to your data.

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Microsoft Azure

Available in Sydney and Melbourne for low-latency, compliant deployments.

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Google Cloud

Sydney and Melbourne regions with private networking and Australian data residency.

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AWS

Sydney and Melbourne with high availability and local processing.

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Digital Ocean

Sydney region for Australian hosting in your own DO VPC; suitable for AU data residency.

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On-premise hosting

Maximum control and full compliance with national and sector-specific regulations.

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VMware

Operate Meiro on your virtualised stack in AU facilities with full tenancy control.

Get a first-hand experience

Take Meiro
for a test drive

Get a short guided tour of the Meiro Customer Data Platform. See how it works in practice—navigate the interface, explore core features, and discover AI-powered tools that let marketers build audiences and deliver personalized activation with ease.

Explore Our Customer Success Stories

Meiro vs. Traditional SaaS CDP Vendors

Traditional SaaS CDPs

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Data Storage
SaaS CDPs
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Data stored in vendor-controlled cloud.
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Runs in your infrastructure — cloud or on-premise.
Deployment model
SaaS CDPs
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Multi-tenant SaaS.
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Private deployments in any region, any cloud, or on-premise.
Data residency compliance
SaaS CDPs
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Limited; Cloud‑centric with a few regional options.
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Fully compliant, as data can be stored in any cloud data center or on-premise, anywhere in the world.
Security
SaaS CDPs
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Increased exposure through third-party data processing.
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No external data storage = reduced breach risk.
Architecture
SaaS CDPs
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Mostly monolithic and vendor-specific.
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Composable and infrastructure-agnostic.
IT & Marketing alignment
SaaS CDPs
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Often designed only for Marketing — little IT visibility & control.
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Governed by IT, used by Marketing.

How Meiro Connects to Australian Engagement Providers

Meiro CDP integrates with Australian mobile operators, CPaaS, marketing automation platforms, and ESPs to ensure reliable delivery and APP-compliant customer engagement.

Advertising platforms

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High-engagement channel reaching over 8M younger and mass consumer segments.

Ads
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Global social platforms (Facebook & Instagram) with broad Australian reach.

Ads
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Dominant search, display, and YouTube network in Australia.

Ads

Local cpaas

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Developer-friendly APIs for transactional and triggered email at scale.

Email
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Australian CPaaS for high-deliverability SMS/MMS and short codes.

Email
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Enterprise CPaaS with AU presence for omnichannel messaging and email.

Email

Local SMS Providers

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National carrier with carrier-grade SMS gateway for critical notifications.

SMS
Voice
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A leading telco and long-standing partner for enterprise communication services.

SMS
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Operator SMS gateway for scalable consumer messaging.

SMS
Voice